supermarket Archives - Page 3 of 15

Boosting Supermarket Employee Engagement and Productivity

Creating a positive shopping experience for customers is crucial for supermarkets. Disengaged and unhelpful staff can ruin a customer’s experience, leading to negative consequences for the business. In fact, after one bad interaction, 32% of consumers will likely stop shopping at that supermarket, taking their friends and family with them. To prevent this from happening, […]

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Guide to Exceptional Customer Experience for Supermarkets

News / Dan Armes

The success of any business relies heavily on its customers. To ensure that customers keep coming back to your supermarket, it is essential to create a satisfying customer experience. By providing high-quality service, you can build a loyal customer base, generate positive reviews, and increase revenue. Here’s a guide on how to develop an excellent

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Restructuring Your Supermarket: Reasons and Considerations

News / Dan Armes

As your supermarket continues to evolve and grow, there may come a time when restructuring is necessary. This could be due to a variety of reasons such as a change in legal structure, an ownership change, or a need for a change in operation and organisation. One reason for restructuring your business is a shift

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Leah Weckert Becomes Coles’ First Female CEO in its 109-Year History

News / Dan Armes

Leah Weckert, a former McKinsey consultant and Foster’s beer executive, has been appointed as the new CEO of Coles, Australia’s second-largest supermarket chain. Weckert will be the first woman to lead Coles in its 109-year history, and her appointment raises the number of women leading top-20 ASX companies to five. She will take over from

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Woolies Artificial Intelligence expansion continues as shoppers slam the technology

News / Dan Armes

Supermarket giant Woolworths has expanded the use of technology that films customers scanning items at self-serve check-outs. Supermarket giant Woolworths has expanded the use of technology that films customers scanning items at self-serve check-outs. The trial by Woolworths initially began in Seven Hills, in Sydney’s west, in 2022 but has now been expanded to 250

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‘History-making move’: Big change at Harris Farm

News / Dan Armes

A popular supermarket has announced a “history-making move” that will separate it from other supermarkets in the country. Harris Farm Markets has eliminated artificial colours from all products sold in its stores. The “history-making move” has been five years in the making and will set the supermarket apart from its competitors. The ban kicks in

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Supermarket giants Woolworths and Coles changing up plastic bag policies

News / Dan Armes

Key points: Woolworths will phase out plastic bags from its stores in Queensland and the ACT The supermarket chain says customers can still buy alternatives made from paper and fabric, or chill bags Coles is introducing compostable produce bags after an attempt to remove plastic bags proved “challenging” Woolworths has announced it is doing away

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Woolworths slammed after raising minimum spend for Direct to Boot service

News / Dan Armes

Woolworths has responded to criticism it’s leaving vulnerable customers disadvantaged after making a change to a popular shopping service. The supermarket giant has increased the minimum spend for online shoppers using its free Direct to Boot service – which allows customers to make an online order and then collect it from their local store without

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Supermarket boss takes down man stealing a suitcase of meat

News / Dan Armes

A private investigator has revealed why shoplifters steal exorbitant amounts of meat after an alleged thief was caught dashing down a busy Sydney road. A supermarket boss has been filmed taking down a thief who made off with a suitcase filled with meat. The footage shows the individual pulling a suitcase filled with stolen cuts

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Forget plant-based milks, lactose free tops supermarket sales

News / Dan Armes

Plant-based milks – or “alternatives” as they are called in Europe – were meant to spark a revolution, but in the dairy fridges of Australian supermarkets, shoppers are voting with their wallets. Sales of fresh plant-based milks – including soy, nut, oat, rice and coconut – have slumped as much as 36.2 per cent, according

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Supermarket giants in immense failure

News / Dan Armes

Coles and Woolworths have a lot to answer for given their trumpeting of their leadership with the soft plastic recycling scheme, encouraging us all for years to return bags to their stores (“$3.5m bill to dump plastics in landfill”, February 4). It beggars belief that they had no knowledge of this disaster with REDcycle, that

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Coles supermarket confirms major change to stores

News / Dan Armes

A supermarket spokesperson has shared the controversial news in a statement. Coles supermarket has confirmed a major change to selected stores across Australia in a new statement. The retail giant has announced that it has reduced the trading hours of its deli counters at some Coles stores. The popular service area will now close at

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Woolworths’ pay push for online shopping workers sparks union turf war

News / Dan Armes

Warehouse worker unions are opposing a push by Woolworths for sector-wide changes that would ensure staff at new online fulfilment centres are paid like supermarket workers. Woolworths has applied to vary the retail award so that it covers staff at its e-stores and online fulfilment centres and has declared it has the backing of Coles

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supermarket

Boosting Supermarket Employee Engagement and Productivity

Guide to Exceptional Customer Experience for Supermarkets

Restructuring Your Supermarket: Reasons and Considerations

Leah Weckert Becomes Coles’ First Female CEO in its 109-Year History

Woolies Artificial Intelligence expansion continues as shoppers slam the technology

‘History-making move’: Big change at Harris Farm

Supermarket giants Woolworths and Coles changing up plastic bag policies

Woolworths slammed after raising minimum spend for Direct to Boot service

Supermarket boss takes down man stealing a suitcase of meat

Forget plant-based milks, lactose free tops supermarket sales

Supermarket giants in immense failure

Coles supermarket confirms major change to stores

Woolworths’ pay push for online shopping workers sparks union turf war

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