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Author name: Dan Armes

self-serve check out

Shoppers in Tasmania Express Concerns Over Mandatory Self-Service Checkouts

News /

Some shoppers in Tasmania are pledging to boycott supermarkets that compel them to use self-serve checkouts when paying for their groceries, opting for stores with attendants instead. An unhappy shopper, dissatisfied with recent changes at Coles Kingston, rekindled the ongoing online debate on Tuesday night and declared they would not return due to the loss […]

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stress

Mastering Stress: Essential Tips for Supermarket Owners

Business, General /

As an owner of a supermarket, you likely find yourself juggling numerous responsibilities. The demands of managing a supermarket can sometimes become overwhelming, making it crucial to employ effective stress management techniques that allow you to unwind after a taxing day. Below, we’ve compiled some of the most effective stress management strategies that can make

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supermarket

5 Essential Strategies for a Thriving Supermarket Experience

Business, General /

Ensuring the success of your supermarket hinges on customer satisfaction. If you’re in charge of a supermarket, prioritising customer happiness is paramount. However, you might find it challenging to identify effective methods to achieve this goal. Here are some top strategies for enhancing the quality of the customer experience in your supermarket:   Provide Exceptional

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Aldi

Aldi Advances as Food Inflation Eases; Retailers Face Pricing and Theft Challenges

News /

The latest industry report by Jarden and the Australian Food & Grocery Council suggests a decline in food price inflation. Aldi continues outperforming its competitors and reclaims the market share it lost during the COVID-19 pandemic. It is supported by value-seeking customers, an expanded product range, increased cross-shopping, growth in own-brand sales, and improved supply

Aldi Advances as Food Inflation Eases; Retailers Face Pricing and Theft Challenges Read More »

supermarket duopoly

Australia’s Supermarket Duopoly: Navigating Price and Competition Challenges

News /

Canada is pressuring supermarkets to reduce prices by threatening heightened taxes and regulations, but such tactics might not be as effective in Australia due to its powerful supermarket duopoly. The Canadian public and opposition are criticizing Prime Minister Justin Trudeau’s government for not addressing the soaring cost of living and escalating grocery bills. In response,

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Navigating and Managing Hostile Customers

Business, General /

The ripple effects of the coronavirus pandemic are undeniable, notably, the amplified tension between employees and their customers. Such heightened strains can lead individuals to become irritable more rapidly. When mishandled, these negative interactions can lead to escalated stress, emotional fatigue, and potentially tarnish the reputation of your establishment. Moreover, this might adversely affect business,

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supermarket marketing

Ultimate Guide for Reviewing Your Supermarket’s Marketing Approach

Business, Marketing /

Marketing Consistency For a supermarket to thrive, maintaining marketing uniformity is crucial. It’s vital to grasp your current marketing tactics fully and align them with previously successful methods. Here’s a rundown of key steps to evaluate your marketing and ensure smooth business operations. Recognise Successful and Failing Tactics Stay updated with your marketing plans. Given

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Metcash Faces Pressure to Raise Margins Amid Rising Costs for Independent Supermarkets

News /

Independent supermarkets, including major names like IGA, Foodland, and Romeo’s, are urging their primary wholesaler, Metcash, to allow for increased margins. The request comes in the backdrop of these chains grappling with the increasing costs of rent, energy, and wages. Despite their efforts to stay competitive with large players like Woolworths and Coles, these chains

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wage violation

Darwin Supermarket Faces Legal Action Over Alleged Wage Violations

News /

The Fair Work Ombudsman has initiated legal proceedings against Om Shiva Foods Pty Ltd, which operates as Wulagi Supermarket in Darwin’s north, and its sole director, Vinay Madasu. This action followed an investigation launched after a request from a casual retail worker from India, who was employed at the store from February 2020 to August

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coles woolworths strike

Coles and Woolworths Workers Launch Historic National Strike

News /

Employees from the two major supermarkets in Australia, Coles and Woolworths, are set to strike this weekend, seeking improved pay and work conditions. This action is being recognised as Australia’s first-ever nationwide supermarket strike. The planned two-hour strike will occur on Saturday at 10 a.m. in regions including Victoria, NSW, Queensland, Western Australia, the ACT,

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supermarket owner

Inadvertent Ways Supermarket Owners May Undermine Their Teams

Business, General /

Even with the best of intentions, supermarket owners might inadvertently hinder their team’s performance. It’s crucial to understand that unintentional diminishing can emerge in various ways, such as being overly consumed with menial tasks at the expense of team management, providing solutions instead of guiding employees toward them, or micromanaging projects due to a lack

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