A Brisbane supermarket, IGA Greenslopes, has made a decisive move. It is biding farewell to its self-serve checkouts for good and returning to the tried-and-true manned checkouts. The reason behind this shift is a concerning one—a significant increase in shoplifting. According to reports displayed in the store, the decision stems from a notable surge in […]
Brisbane Supermarket Ditches Self-Serve Checkouts Read More »
Ensuring the success of your supermarket hinges on customer satisfaction. If you’re in charge of a supermarket, prioritising customer happiness is paramount. However, you might find it challenging to identify effective methods to achieve this goal. Here are some top strategies for enhancing the quality of the customer experience in your supermarket: Provide Exceptional
5 Essential Strategies for a Thriving Supermarket Experience Read More »
A thriving supermarket undoubtedly thrives on its regular clientele. Building a bond with these consistent shoppers fosters a sense of community. You can trust that these individuals will consistently patronise your store, providing continuous business and uplifting your spirits simultaneously. However, while regulars are pivotal, they shouldn’t be the sole focus. Attracting new customers is
Widening Your Horizons: Expanding Your Customer Base as a Supermarket Read More »
Once again, Aldi has emerged as the top-rated supermarket in Australia, maintaining its position despite the ongoing cost of living challenges faced by the nation. According to the annual Supermarket Satisfaction Ratings conducted by Canstar Blue, Aldi secured its lead by receiving five-star ratings across various categories including overall satisfaction, value for money, produce freshness,
Aldi Dominates Australian Supermarket Ratings Read More »
The success of any business relies heavily on its customers. To ensure that customers keep coming back to your supermarket, it is essential to create a satisfying customer experience. By providing high-quality service, you can build a loyal customer base, generate positive reviews, and increase revenue. Here’s a guide on how to develop an excellent
Guide to Exceptional Customer Experience for Supermarkets Read More »
Five Strategies for Obtaining Effective Customer Feedback As a supermarket owner, it can be tempting to assume you’re doing everything right. Sometimes you may not even realise that improvements can be made unless you’re told directly. This is where customer feedback comes in. Knowing what your customers are thinking allows you to understand what they
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