Author name: Kath Chan

supermarket

5 Ways to Create a Family-Friendly Experience at Your Supermarket

For supermarkets, building a strong customer base often means appealing to families who do their weekly shopping together. Creating a welcoming, family-friendly environment in your store not only enhances the shopping experience for parents and children but also encourages customer loyalty and repeat visits. Here’s how to make your supermarket the go-to spot for families […]

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Murwillumbah IGA’s Local-First Approach Boosts Freshness and Community

Between the Gold Coast and Byron Bay lies the vibrant Tweed Valley, where local produce and fresh seafood take centre stage, supplied directly from nearby farms and waters. At the heart of this local food movement is Brett Bugg, owner of Murwillumbah IGA. Driven by his passion for high-quality, sustainably grown food, Bugg has committed

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Metcash Drakes

Metcash Extends Drakes Supermarkets Partnership to 2034

Metcash Limited has solidified its partnership with Drakes Supermarkets in Queensland, extending their supply agreement by another five years, now running through June 2034. This extension underscores the strength of their ongoing collaboration in delivering essential goods to Queensland communities. Metcash currently supplies 22 Drakes-branded supermarkets across Queensland, generating significant sales of $222.5 million through

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salmon

Woolworths Urged To Halt Macquarie Harbour Salmon Sourcing

Woolworths is under pressure from activist shareholders to stop sourcing farmed salmon from Macquarie Harbour, Tasmania, the only known habitat of the endangered Maugean skate. The Maugean skate, a rare species of ray, faces severe threats due to salmon farming in Macquarie Harbour, which produces nearly 9,500 tonnes of salmon annually. A federal environment report

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seasonal

Maximising Sales with Seasonal Supermarket Strategies

Seasonal changes affect nearly every industry, and supermarkets are no exception. From summer fruits to winter soups, customers’ shopping habits shift with the seasons. Preparing your supermarket to handle seasonal trends can make a noticeable impact on your bottom line, even helping you thrive in traditionally slow months. Here’s how understanding and anticipating seasonality can

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coles & woolworths

Woolworths and Coles Reject ACCC’s Fake Discount Allegations

Supermarket giants Woolworths and Coles have firmly denied claims of misleading discounts, stating that most of their price increases were driven by suppliers, making the later discounts real. The Australian Competition & Consumer Commission (ACCC) has accused the two retailers of deceiving customers. However, Woolworths and Coles argue that the price hikes were necessary to

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Cash Flow

Top 5 Tips to Optimise Cash Flow at Your Supermarket

Managing cash flow is critical for any business, and supermarkets are no exception. Ensuring enough cash to cover day-to-day expenses while also planning for future growth can be challenging. Effective cash flow management will not only keep your supermarket running smoothly but also allow you to reinvest and grow. Here are five tips to optimise

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Loyalty Programs

How to Boost Customer Engagement Through Loyalty Programs at Your Supermarket

In today’s competitive retail environment, independent supermarkets must go above and beyond to keep customers returning. One of the most effective strategies to foster repeat business is implementing a loyalty program. Loyalty programs can help create a sense of exclusivity, reward frequent shoppers, and encourage long-term customer relationships.  Here’s how introducing or refining a loyalty

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discounts

Coles and Woolworths Accused of Misleading Shoppers with Fake Discounts

Woolworths and Coles have been accused of misleading customers into thinking they were getting discounts on everyday groceries, according to new court documents. Items like pet food, fly spray, tampons, and even infant formula were marketed with discounts as high as 39%. However, the discounts were often not real, and some products were still sold

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local grocers

Local Grocers Thrive Amid Supermarket Giants’ Land Banking Controversy

Paul Pouloudis has been selling fruit and vegetables for years at the same store his grandfather opened back in 1939. The Tweed Fruit Exchange, located in Murwillumbah, less than an hour’s drive from Byron Bay, has managed to keep its doors open even as larger stores have moved into town.  “We’re still a family-owned business

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