Author name: Kath Chan

amazon

How Amazon is Changing Grocery Shopping in Australia

Krechelle Carter, a busy mother of six living in Adelaide’s southern suburbs, knows the value of every dollar. To stretch her family’s budget further, she turned to Amazon, the online retail giant best known for books and electronics, for essentials like toilet paper and dishwashing liquid. What she found was surprising: competitive pricing on everyday […]

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pop-up event

The Benefits of Hosting a Pop-Up Event at Your Supermarket

In the ever-evolving retail landscape, finding innovative ways to engage your customers can make all the difference. One creative and increasingly popular strategy is hosting a pop-up event at your supermarket. Pop-up events are short-term, experience-driven gatherings that give customers a unique reason to visit your store. These events not only create a buzz in

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Coles trolleys

Coles to Trial AI-Powered Smart Trolleys in 2025

In a groundbreaking move for Australian supermarkets, Coles is set to trial an innovative AI-powered smart trolley next year. Developed in collaboration with grocery technology specialist Instacart, this new solution is designed to streamline the shopping experience, allowing customers to monitor their spending in real time, pack groceries as they shop, and avoid traditional checkouts

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Metcash

Metcash Unveils $300M State-of-the-Art Distribution Hub in Victoria

Metcash, the supplier to IGA, has launched a state-of-the-art $300 million distribution centre (DC) in Truganina, setting a new benchmark for logistics in Australia. This vast 115,000-square-metre facility is a game-changer for independent retailers, significantly expanding the range of food and liquor products available to customers. According to Metcash, the centre is the largest single-level

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Ritchies

Ritchies CEO Demands Action on Illicit Tobacco and Land Banking

Fred Harrison, CEO of Ritchies, the country’s largest network of independent supermarkets, is grappling with two significant challenges that are severely impacting his business: the surge in illegal tobacco sales and the growing dominance of major players like Woolworths and Coles. The first issue, which Mr Harrison describes as a “major headache,” is the increasing

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Coles

Shareholders Criticise Coles on Environmental Failures

At Coles’ recent annual general meeting, shareholders expressed deep dissatisfaction with the supermarket’s handling of key environmental issues, particularly the contentious practice of salmon farming in Tasmania’s Macquarie Harbour. Concern centred on the plight of the endangered Maugean skate fish, which has been severely affected by farming practices in the harbour, home to a dwindling

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eco-friendly

How Eco-Friendly Practices Can Benefit Your Supermarket and Community

As sustainability becomes a priority for consumers, supermarkets have a unique opportunity to make a positive impact on the environment while also appealing to eco-conscious shoppers. Introducing eco-friendly initiatives can not only help reduce waste but also position your supermarket as a forward-thinking, community-focused business. Here are a few simple yet effective ways supermarkets can

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Aldi

Aldi Reveals Cost-Cutting Secrets Amid ACCC Pricing Probe

Under increased scrutiny from the Australian Competition and Consumer Commission (ACCC), German discount retailer Aldi has provided some insight into its notably low pricing strategy, distinguishing itself from rivals Coles and Woolworths. Aldi has long maintained its position as a significantly cheaper option, with recent explanations highlighting why this is the case. Aldi attributes its

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Suppliers Claim Supermarkets Dominate the Power Balance

Australia’s peak organisation for food and grocery producers asserts that supermarkets exert significant power in price negotiations, often demanding sensitive business details, including invoices, as proof of rising costs. In its recent submission to the competition regulator’s interim report on supermarket pricing, published in September, the Australian Food and Grocery Council highlighted that supermarkets hold

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supermarket

5 Ways to Create a Family-Friendly Experience at Your Supermarket

For supermarkets, building a strong customer base often means appealing to families who do their weekly shopping together. Creating a welcoming, family-friendly environment in your store not only enhances the shopping experience for parents and children but also encourages customer loyalty and repeat visits. Here’s how to make your supermarket the go-to spot for families

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Murwillumbah IGA’s Local-First Approach Boosts Freshness and Community

Between the Gold Coast and Byron Bay lies the vibrant Tweed Valley, where local produce and fresh seafood take centre stage, supplied directly from nearby farms and waters. At the heart of this local food movement is Brett Bugg, owner of Murwillumbah IGA. Driven by his passion for high-quality, sustainably grown food, Bugg has committed

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