shoppers

self-serve check out

Shoppers in Tasmania Express Concerns Over Mandatory Self-Service Checkouts

Some shoppers in Tasmania are pledging to boycott supermarkets that compel them to use self-serve checkouts when paying for their groceries, opting for stores with attendants instead. An unhappy shopper, dissatisfied with recent changes at Coles Kingston, rekindled the ongoing online debate on Tuesday night and declared they would not return due to the loss […]

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frozen foods

Consumer Shift to Value and Frozen Foods: Metcash CEO

Metcash CEO Doug Jones has observed a shift in consumer behaviour as shoppers prioritise value, opting for private label groceries and transitioning from fresh to frozen foods. The food, liquor, and hardware wholesaler is grappling with high inflation and a series of interest rate hikes.  Independent supermarkets aligned with Metcash, such as IGA, Foodland, and

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Everyday Rewards Program

Woolworths’ Everyday Rewards Program Faces Backlash Over Changes

Woolworths’ Everyday Rewards Extra program has recently undergone several changes that have left shoppers extremely frustrated as the modifications have significantly reduced the program’s value. The retailer, which only launched the program last year, has announced three major adjustments. Firstly, the annual subscription fee has increased from $59 to $70. Secondly, members will no longer

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Adelaide supermarket

Shoppers complain about being zapped at Adelaide supermarket

Customers visiting an Adelaide supermarket are encountering an unusual experience while they do their shopping. Customers at an Adelaide shopping centre are in for a shock, quite literally. Shoppers at Brighton Foodland supermarket have taken to social media to ask whether they’re the only ones feeling electric shocks while doing their grocery shopping. Shane Lavida

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