Consumer advocacy group CHOICE has publicly criticised Coles and Woolworths, two major supermarket chains, for taking advantage of the current cost-of-living crisis. This rebuke was made as part of CHOICE’s 18th annual Shonky Awards, which aim to highlight the most subpar products and services identified by the organisation over the past year. The recipients of […]
CHOICE Awards Coles and Woolworths with Shonky Honors Read More »
Aldi, the supermarket chain, is facing allegations of intentionally underpaying over 20,000 current and former employees by more than $150 million in unpaid wages. The Shop Distributive and Allied Employees Association has initiated a class action in the Federal Court, asserting that Aldi violated workplace laws over a six-year period by requiring store employees to
Aldi Faces Accusations of Deliberate Wage Underpayment Read More »
Woolworths’ CEO, Brad Banducci, highlights that amidst escalating living costs, younger families, individuals, and partners continue to prioritise getting their money’s worth, causing sales to dip in non-essential sectors within the supermarket and Big W chain. The financial strain on specific consumer groups is intensifying, especially as the ripple effects of past year’s interest rate
Woolworths: Rising Costs Drive Value Search Read More »
Drakes Supermarkets marked the official launch of its latest outlet on October 18, 2023. This addition nestles within the newly constructed Lightsview Village Shopping Centre in Lightsview, South Australia, representing a $30 million investment. Designed to revolutionise the shopping experience for more than 5,000 locals in the northeastern part of Adelaide, the store unveils many
Drakes’ New Lightsview Store: Fresh Jobs, Unique Food Hub Read More »
Some shoppers in Tasmania are pledging to boycott supermarkets that compel them to use self-serve checkouts when paying for their groceries, opting for stores with attendants instead. An unhappy shopper, dissatisfied with recent changes at Coles Kingston, rekindled the ongoing online debate on Tuesday night and declared they would not return due to the loss
Shoppers in Tasmania Express Concerns Over Mandatory Self-Service Checkouts Read More »
As an owner of a supermarket, you likely find yourself juggling numerous responsibilities. The demands of managing a supermarket can sometimes become overwhelming, making it crucial to employ effective stress management techniques that allow you to unwind after a taxing day. Below, we’ve compiled some of the most effective stress management strategies that can make
Mastering Stress: Essential Tips for Supermarket Owners Read More »
Ensuring the success of your supermarket hinges on customer satisfaction. If you’re in charge of a supermarket, prioritising customer happiness is paramount. However, you might find it challenging to identify effective methods to achieve this goal. Here are some top strategies for enhancing the quality of the customer experience in your supermarket: Provide Exceptional
5 Essential Strategies for a Thriving Supermarket Experience Read More »
Shoppers at a Woolworths supermarket in Adelaide were in a life-threatening situation when the store was reportedly intentionally set on fire. Two 14-year-old boys have been charged with arson for the incident that occurred on Mount Barker Rd in Stirling on a Sunday afternoon. The fire was so intense that it required over 100 firefighters
Adelaide Supermarket Fire: Teens Charged with Arson Read More »
The latest industry report by Jarden and the Australian Food & Grocery Council suggests a decline in food price inflation. Aldi continues outperforming its competitors and reclaims the market share it lost during the COVID-19 pandemic. It is supported by value-seeking customers, an expanded product range, increased cross-shopping, growth in own-brand sales, and improved supply
Aldi Advances as Food Inflation Eases; Retailers Face Pricing and Theft Challenges Read More »
Canada is pressuring supermarkets to reduce prices by threatening heightened taxes and regulations, but such tactics might not be as effective in Australia due to its powerful supermarket duopoly. The Canadian public and opposition are criticizing Prime Minister Justin Trudeau’s government for not addressing the soaring cost of living and escalating grocery bills. In response,
Australia’s Supermarket Duopoly: Navigating Price and Competition Challenges Read More »
The ripple effects of the coronavirus pandemic are undeniable, notably, the amplified tension between employees and their customers. Such heightened strains can lead individuals to become irritable more rapidly. When mishandled, these negative interactions can lead to escalated stress, emotional fatigue, and potentially tarnish the reputation of your establishment. Moreover, this might adversely affect business,
Navigating and Managing Hostile Customers Read More »
Marketing Consistency For a supermarket to thrive, maintaining marketing uniformity is crucial. It’s vital to grasp your current marketing tactics fully and align them with previously successful methods. Here’s a rundown of key steps to evaluate your marketing and ensure smooth business operations. Recognise Successful and Failing Tactics Stay updated with your marketing plans. Given
Ultimate Guide for Reviewing Your Supermarket’s Marketing Approach Read More »
Independent supermarkets, including major names like IGA, Foodland, and Romeo’s, are urging their primary wholesaler, Metcash, to allow for increased margins. The request comes in the backdrop of these chains grappling with the increasing costs of rent, energy, and wages. Despite their efforts to stay competitive with large players like Woolworths and Coles, these chains
Metcash Faces Pressure to Raise Margins Amid Rising Costs for Independent Supermarkets Read More »
