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Strategies for Obtaining Effective Customer Feedback

Five Strategies for Obtaining Effective Customer Feedback As a supermarket owner, it can be tempting to assume you’re doing everything right. Sometimes you may not even realise that improvements can be made unless you’re told directly. This is where customer feedback comes in. Knowing what your customers are thinking allows you to understand what they

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Fairleys IGA

Plans lodged for $63 million development of Fairleys IGA site

A second full-line supermarket alongside Fairleys IGA and 20 new specialty shops are the cornerstones of a proposed $63 million retail development on Hawkins St in Shepparton North. Developer Shepparton Pty Ltd submitted plans to Greater Shepparton City Council on Tuesday for the development, which Shepparton Pty Ltd director Sam Herszberg said would be one

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Coles and IGA

Coles and IGA supermarkets recall a range of ready-to-eat meals

Food Standards Australia said the recall is due to fears it may be contaminated with Listeria, and urged anyone who purchased the product to return it for a full refund. Coles and IGA have recalled a range of ready-to-eat meals over fears it may be contaminated with Listeria. The supermarket giant and independent food retailers

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SUPA IGA Karabar

Consultation opens on Woolworths’ proposed acquisition of SUPA IGA Karabar

The ACCC is seeking views from consumers and businesses in the Queanbeyan area on Woolworths’ proposed acquisition of SUPA IGA Karabar. Woolworths and SUPA IGA Karabar currently compete in supplying groceries in the broader Queanbeyan region (encompassing Karabar and Jerrabomberra). Post the acquisition, Woolworths is proposing to operate a Woolworths Metro supermarket on the existing

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Adelaide

CCTV shows knife-wielding man carry out alleged crime spree in Adelaide

A knife-wielding man has been charged with multiple offences after allegedly carrying out a frenzied rampage across Adelaide including stabbing a supermarket customer, stealing cars, crashing and trying to flee a police pursuit. The 32-year-old man embarked on a series of incidents at O’Sullivan Beach around 7.30am with the first victim a customer at the Friendly Grocer supermarket on Galloway Road who

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Woolworths

Woolworths produces $1.5 billion profit ‘despite challenges’

Grocery retailer Woolworths has produced a $1.5billion dollar profit for the 2022 financial year. Full year sales jumped by almost 10 per cent. This comes despite challenges faced in the past year, which included rising COVID cases and supply chain issues caused by flooding and staff on sick leave.   Extracted from Skynews

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coles

Rising cost of living pressure won’t hurt supermarket spending: Coles boss

Coles boss Steven Cain says household budgets will be under increasing pressure as fuel prices start to edge up, but believes food will be one of the last areas where people will cut back their spending on. The supermarket giant acknowledged on Wednesday that cost of living hikes have featured prominently in the lives of

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