News

NSW farmers

NSW Farmers slams Coles over response to producers’ requests

Key points: Coles says it is experiencing a high volume of requests from suppliers to raise cost prices In response, Coles has asked producers to work on cutting costs on their end NSW Farmers says the supermarket is unfairly exploiting its market power New South Wales Farmers has hit back at supermarket giant Coles after […]

NSW Farmers slams Coles over response to producers’ requests Read More »

More single-use plastics banned from today

Additional single-use plastic items will be banned in NSW from today as communities and businesses embrace a massive shift away from problematic plastics. Minister for Environment James Griffin said this is an important step to protect our environment and create a more sustainable future for generations to come. “Today, we’re delivering long-term change by banning

More single-use plastics banned from today Read More »

performance reviews

The Importance of Performance Reviews at your Supermarket

Let’s start off by understanding what actually is a performance review (or performance appraisal)? A performance review is a formal meeting between an employee and their manager. During this meeting, both parties provide feedback, discuss achievements and development areas. Performance reviews can often be of time of anxiety for the employee and time consuming, and

The Importance of Performance Reviews at your Supermarket Read More »

customer service strategies

Customer Service Strategies to Drive Loyalty and Sales

Success in the supermarket industry is related to your ability to interact with customers and satisfy their needs. You must figure out how to optimise your customer service strategy. Review business data and customer analytics to establish where you excel and where your approach needs some work. What you discover will factor into your customer

Customer Service Strategies to Drive Loyalty and Sales Read More »

cybersecurity

Coles has doubled its cybersecurity spending

Coles Group chief executive Steven Cain says business leaders need a clear regulatory framework for what the government deems as baseline preventive standards against cyberattacks. Mr Cain said attacks were becoming more sophisticated and the business community was trying to understand what they needed to do to improve security following several high-profile breaches including hacks

Coles has doubled its cybersecurity spending Read More »

drone delivery

QLD starts supermarket drone delivery for northern Gold Coast customers

Key points: Northern Gold Coast drone grocery deliveries start Wednesday, November 2 Customised autonomous drones weigh 5 kilograms and travel at 110 kilometres per hour The drone weight limit of 1 kg means it is targeted more for small, forgotten ingredients Northern Gold Coast residents will next week become the first customers in Queensland to

QLD starts supermarket drone delivery for northern Gold Coast customers Read More »

australian supermarkets

Massive changes coming to hundreds of Australian supermarkets

There are massive changes coming to hundreds of Australian supermarkets – and it could end up making the grocery giants sweat. Most Aussies have probably felt the frustration of heading to their local supermarket – only to discover the item they’re desperately after is nowhere to be found. But now, a groundbreaking new offering aims

Massive changes coming to hundreds of Australian supermarkets Read More »

grocery online

Almost two-thirds of Australian consumers order groceries online

Spryker, the leading platform for Enterprise Marketplaces, Thing Commerce, and Unified Commerce, has launched its ‘Australian Online Grocery Report 2022.’ The research of 2500 Australian consumers finds almost half – 48% – of Australians buy least some of their groceries online, with 10% now ordering most or all of their groceries via the internet. In

Almost two-thirds of Australian consumers order groceries online Read More »

Scroll to Top