Customer Service

self-serve check out

Shoppers in Tasmania Express Concerns Over Mandatory Self-Service Checkouts

Some shoppers in Tasmania are pledging to boycott supermarkets that compel them to use self-serve checkouts when paying for their groceries, opting for stores with attendants instead. An unhappy shopper, dissatisfied with recent changes at Coles Kingston, rekindled the ongoing online debate on Tuesday night and declared they would not return due to the loss […]

Shoppers in Tasmania Express Concerns Over Mandatory Self-Service Checkouts Read More »

supermarket

5 Essential Strategies for a Thriving Supermarket Experience

Ensuring the success of your supermarket hinges on customer satisfaction. If you’re in charge of a supermarket, prioritising customer happiness is paramount. However, you might find it challenging to identify effective methods to achieve this goal. Here are some top strategies for enhancing the quality of the customer experience in your supermarket:   Provide Exceptional

5 Essential Strategies for a Thriving Supermarket Experience Read More »

supermarket SOP

7 Reasons Why Your Supermarket Needs Standard Operating Procedures (SOPs)

If your supermarket lacks organisation and your employees lack independence, implementing a set of standard operating procedures (SOPs) can be the solution to your problems. SOPs provide written instructions that describe how to perform a task or activity that is done frequently. These instructions should be precise and clear enough for anyone to follow. Here

7 Reasons Why Your Supermarket Needs Standard Operating Procedures (SOPs) Read More »

Scroll to Top