
Competition Key to Australia’s Supermarket Industry Growth
Australia’s supermarket industry would benefit from greater competition, though an ACCC executive stopped short of calling Woolworths and Coles a duopoly. Speaking to the ABC,

Ritchies IGA: The Fight Against Land Banking
Fred Harrison, CEO of Ritchies supermarkets, has struggled to expand his chain, opening only two new stores in the past decade. His growth plans have

ACCC’s Supermarket Report Released
The Australian Competition and Consumer Commission (ACCC) has released its final report on the supermarket sector, making 20 key recommendations to address competition concerns. The

CEQ Invests in Price Reductions to Support Remote Communities
Community Enterprise Queensland (CEQ), a not-for-profit organisation serving remote First Nations communities, is investing an additional $500,000 in price reductions to ease cost-of-living pressures. Effective

Woolworths Praised for Generosity Amid Power Outages
Woolworths has received widespread praise for an unexpected act of generosity, surprising shoppers who had to restock their fridges after recent power outages. Chantelle, the

How to Handle Customer Complaints Effectively in Retail
No matter how well you run your independent retail business, customer complaints are inevitable. How you handle them can make the difference between losing a