Tribunal Clears Supermarket in Dog Dispute
A regional Queensland supermarket has been cleared of discrimination after banning two customers who refused to leash their assistance dogs in-store. The Queensland Civil and
The Role of Branding in Independent Retail Success
Many small retailers think branding is only for big companies, but strong branding is just as important for independent businesses. It’s how customers recognise you,
Man Arrested After Dramatic Woolworths Truck Chase
A man has been arrested following a chaotic police pursuit across western Sydney involving a stolen Woolworths delivery truck. The incident began at around 5.45am
Costco Expands Sales in Australia’s Supermarket Sector
Costco has become a serious contender in Australia’s grocery market, with annualised sales now estimated at $5 billion. Since entering the market in 2009, the
How to Stay Compliant with Retail Regulations
Running an independent retail business involves more than just stocking shelves and serving customers. Staying compliant with regulations covering everything from employment laws to product
The Value of Collecting Customer Feedback in Retail
For independent retailers, customer feedback is more than just praise or complaints; it’s a powerful tool for growth. By understanding what your customers truly think,
