Let’s start off by understanding what actually is a performance review (or performance appraisal)? A performance review is a formal meeting between an employee and their manager. During this meeting, both parties provide feedback, discuss achievements and development areas. Performance reviews can often be of time of anxiety for the employee and time consuming, and […]
The Importance of Performance Reviews at your Supermarket Read More »
Success in the supermarket industry is related to your ability to interact with customers and satisfy their needs. You must figure out how to optimise your customer service strategy. Review business data and customer analytics to establish where you excel and where your approach needs some work. What you discover will factor into your customer
Customer Service Strategies to Drive Loyalty and Sales Read More »
Coles Group chief executive Steven Cain says business leaders need a clear regulatory framework for what the government deems as baseline preventive standards against cyberattacks. Mr Cain said attacks were becoming more sophisticated and the business community was trying to understand what they needed to do to improve security following several high-profile breaches including hacks
Coles has doubled its cybersecurity spending Read More »
Coles, one of the nation’s largest supermarkets, is privately urging suppliers to cut costs rather than request price rises as it deals with a surge in demands to raise the price of products on shelves. In new correspondence with suppliers obtained by The Australian, the company says every business should “turn its mind” to reducing
Coles writes to suppliers asking them to cut costs Read More »
The Spar supermarket in Allenstown will close its doors on Friday, 28 October. Business owner Ian Kinsey, who divides his time between Rockhampton and Blackall, said several factors had contributed to the decision to shut the Fitzroy St store. “It just doesn’t have the turnover, which is a real shame because the people who live
Spar Supermarket closing its doors Read More »
Key points: Northern Gold Coast drone grocery deliveries start Wednesday, November 2 Customised autonomous drones weigh 5 kilograms and travel at 110 kilometres per hour The drone weight limit of 1 kg means it is targeted more for small, forgotten ingredients Northern Gold Coast residents will next week become the first customers in Queensland to
QLD starts supermarket drone delivery for northern Gold Coast customers Read More »
There are massive changes coming to hundreds of Australian supermarkets – and it could end up making the grocery giants sweat. Most Aussies have probably felt the frustration of heading to their local supermarket – only to discover the item they’re desperately after is nowhere to be found. But now, a groundbreaking new offering aims
Massive changes coming to hundreds of Australian supermarkets Read More »
Spryker, the leading platform for Enterprise Marketplaces, Thing Commerce, and Unified Commerce, has launched its ‘Australian Online Grocery Report 2022.’ The research of 2500 Australian consumers finds almost half – 48% – of Australians buy least some of their groceries online, with 10% now ordering most or all of their groceries via the internet. In
Almost two-thirds of Australian consumers order groceries online Read More »
At the end of 2021, the cost of a litre of home-brand milk in an Australian supermarket was about $1.30. It’s now about $1.60. What will it cost at the end of 2022? That depends on the continued effect of flooding on prime dairy-production regions in New South Wales, Victoria and Tasmania, as well as on
Milk prices are projected to increase by 28% this year. Read More »
Serving the community has always been at the forefront for Colliver Rd Foodworks in Shepparton — but over recent days the shop took its dedication to a new level. While its immediate surrounds were engulfed by flood waters, the shop did not close its doors, giving locals the opportunity to stock up on the crucial
Colliver Rd Foodworks’ incredible effort to stay open Read More »
Clear communication is important at your supermarket, and your employment agreement should be the clearest. With recent changes made to the statutory requirements and wage rates, supermarkets in Australia need to follow a confirmation of employment process. Importance of Confirmation Annual confirmation of the employment program allows you to communicate effectively with your employees and
Confirmation of Employment at Your supermarket Read More »
In an increasingly online world, the importance of a digital marketing strategy for all supermarkets is undeniable. Digital marketing is the term given to all forms of online marketing. This can include things such as email marketing, loyalty programs, paid ads, or any number of other strategies for reaching your customers on their phones or
Does your Supermarket have a Digital Marketing Strategy? Read More »
Key points: Coles and Woolworths are set to phase out caged eggs by 2025 Farmers are calling for financial support to ease the transition to free-range farming The egg industry says consumers can expect an egg shortage The plan to phase out caged hens by 2036 is causing national confusion among egg farmers, supermarkets and
Plans to phase out battery hens and caged eggs causing confusion Read More »
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