
The Importance of Performance Reviews at your Supermarket
Let’s start off by understanding what actually is a performance review (or performance appraisal)? A performance review is a formal meeting between an employee and

Customer Service Strategies to Drive Loyalty and Sales
Success in the supermarket industry is related to your ability to interact with customers and satisfy their needs. You must figure out how to optimise

Coles has doubled its cybersecurity spending
Coles Group chief executive Steven Cain says business leaders need a clear regulatory framework for what the government deems as baseline preventive standards against cyberattacks.

Coles writes to suppliers asking them to cut costs
Coles, one of the nation’s largest supermarkets, is privately urging suppliers to cut costs rather than request price rises as it deals with a surge

Spar Supermarket closing its doors
The Spar supermarket in Allenstown will close its doors on Friday, 28 October. Business owner Ian Kinsey, who divides his time between Rockhampton and Blackall,

QLD starts supermarket drone delivery for northern Gold Coast customers
Key points: Northern Gold Coast drone grocery deliveries start Wednesday, November 2 Customised autonomous drones weigh 5 kilograms and travel at 110 kilometres per hour