Author name: Kath Chan

coles & woolworths

Woolworths and Coles Reject ACCC’s Fake Discount Allegations

Supermarket giants Woolworths and Coles have firmly denied claims of misleading discounts, stating that most of their price increases were driven by suppliers, making the later discounts real. The Australian Competition & Consumer Commission (ACCC) has accused the two retailers of deceiving customers. However, Woolworths and Coles argue that the price hikes were necessary to […]

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Cash Flow

Top 5 Tips to Optimise Cash Flow at Your Supermarket

Managing cash flow is critical for any business, and supermarkets are no exception. Ensuring enough cash to cover day-to-day expenses while also planning for future growth can be challenging. Effective cash flow management will not only keep your supermarket running smoothly but also allow you to reinvest and grow. Here are five tips to optimise

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Loyalty Programs

How to Boost Customer Engagement Through Loyalty Programs at Your Supermarket

In today’s competitive retail environment, independent supermarkets must go above and beyond to keep customers returning. One of the most effective strategies to foster repeat business is implementing a loyalty program. Loyalty programs can help create a sense of exclusivity, reward frequent shoppers, and encourage long-term customer relationships.  Here’s how introducing or refining a loyalty

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discounts

Coles and Woolworths Accused of Misleading Shoppers with Fake Discounts

Woolworths and Coles have been accused of misleading customers into thinking they were getting discounts on everyday groceries, according to new court documents. Items like pet food, fly spray, tampons, and even infant formula were marketed with discounts as high as 39%. However, the discounts were often not real, and some products were still sold

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local grocers

Local Grocers Thrive Amid Supermarket Giants’ Land Banking Controversy

Paul Pouloudis has been selling fruit and vegetables for years at the same store his grandfather opened back in 1939. The Tweed Fruit Exchange, located in Murwillumbah, less than an hour’s drive from Byron Bay, has managed to keep its doors open even as larger stores have moved into town.  “We’re still a family-owned business

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ACCC

ACCC Sues Woolworths and Coles for Misleading Discount Pricing

The ACCC has launched legal action in the Federal Court against Woolworths Group Limited (Woolworths) and Coles Supermarkets Australia Pty Ltd (Coles) for allegedly misleading consumers through deceptive discount pricing on hundreds of everyday products.  The Australian Competition and Consumer Commission (ACCC) claims that Woolworths and Coles inflated the prices of certain items for brief

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supermarket

ACCC Unveils Interim Report on Supermarket Inquiry

This week, the Australian Government released the ACCC’s Supermarkets Inquiry Interim Report, shedding light on the country’s major supermarket chains. The ACCC is scrutinising all aspects of the supermarket industry, from market dominance and competition to rising prices and tactics like shrinkflation. They’re also examining the buying power of supermarkets and concerns from both consumers

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ACCC

Government Injects $30M to ACCC to Combat Misleading Supermarket Practices

The Australian Competition and Consumer Commission (ACCC) has been given a $30 million boost to crack down on misleading pricing and other unfair practices in the country’s supermarket industry. This move follows allegations that supermarket giants Woolworths and Coles have been engaging in deceptive discounting tactics. Prime Minister Anthony Albanese announced the funding increase, emphasising

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