Author name: Kath Chan

ACCC

ACCC Sues Woolworths and Coles for Misleading Discount Pricing

The ACCC has launched legal action in the Federal Court against Woolworths Group Limited (Woolworths) and Coles Supermarkets Australia Pty Ltd (Coles) for allegedly misleading consumers through deceptive discount pricing on hundreds of everyday products.  The Australian Competition and Consumer Commission (ACCC) claims that Woolworths and Coles inflated the prices of certain items for brief

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supermarket

ACCC Unveils Interim Report on Supermarket Inquiry

This week, the Australian Government released the ACCC’s Supermarkets Inquiry Interim Report, shedding light on the country’s major supermarket chains. The ACCC is scrutinising all aspects of the supermarket industry, from market dominance and competition to rising prices and tactics like shrinkflation. They’re also examining the buying power of supermarkets and concerns from both consumers

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ACCC

Government Injects $30M to ACCC to Combat Misleading Supermarket Practices

The Australian Competition and Consumer Commission (ACCC) has been given a $30 million boost to crack down on misleading pricing and other unfair practices in the country’s supermarket industry. This move follows allegations that supermarket giants Woolworths and Coles have been engaging in deceptive discounting tactics. Prime Minister Anthony Albanese announced the funding increase, emphasising

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metcash

Metcash Sees Steady Growth Amid Economic Challenges

Metcash, the wholesale giant behind supermarkets, liquor, and hardware, is anticipating tough trading conditions and increasing pressure on consumers as we approach the Christmas season. Despite these challenges, Metcash’s supermarket sector has shown solid growth since July. However, the growth in food and grocery sales didn’t meet some analysts’ expectations, which led to pressure on

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Baralaba

Baralaba’s Foodworks and Cafe Operator Enters Administration

The company operating the Baralaba pub, which burned down just over two weeks ago, has now gone into administration and is being forced to sell its businesses, including the town’s only supermarket and cafe. This situation has left the close-knit community, located 150 km southwest of Rockhampton, in disarray, especially after staff were met by

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menulog

Menulog Partners with Coles Liquor for Nationwide Delivery Expansion

Menulog, one of Australia’s leading delivery platforms, has announced a major partnership with Coles Liquor, making it the first major liquor retailer to join the app. This partnership gives consumers access to liquor from over 650 stores across the country. Customers can now order drinks from Liquorland, First Choice Liquor Market, and Vintage Cellars through

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Brad Baducci

Former Woolworths CEO’s Final Days Behind Register Ignite Public Debate

A recent photo of former Woolworths CEO Brad Banducci working behind a checkout counter in his final days with the company has ignited heated debate online. Banducci, who spent 13 years at Woolworths and served as CEO for eight of those years, stepped down in February following a controversial ABC Four Corners report. The report

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self-checkout

U.S. Supermarkets Shift Focus from Self-Checkout to Customer Service

At 6 p.m. in Trader Joe’s, Midtown Manhattan, there’s a long line wrapping around the store, reaching the escalator. All 20 registers are staffed by enthusiastic cashiers who raise paddles when ready for the next customer. An employee holds a sign indicating the end of the line, while another directs the queue through busy aisles.

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