Author name: Kath Chan

Coles Apologises for Price Hike on ‘Locked’ Items

Coles has issued an apology for prematurely increasing the prices of 20 items that were part of a price lock promotion and is now offering refunds to the numerous customers impacted. The price hike affected items like cornflakes, pregnancy tests, dishwashing tablets, chopped tomatoes, and barbecue briquettes, which had been advertised with stable prices to […]

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metcash IGA

IGA Targets Top Spot in Australian Supermarkets

Metcash, the operator of IGA supermarkets, is strategising to become Australia’s preferred supermarket by focusing on reducing prices in its smaller and medium-sized stores. This move aims to attract value shoppers and intensify competition with major rivals Woolworths and Coles. Doug Jones, Metcash’s CEO, is determined to change the perception that IGA stores are pricier

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Metcash Sees Profit Boost and Shift to Independent Stores Pre-Christmas

In the period leading up to Christmas, food and grocery prices have shown signs of stabilisation, with customers increasingly filling their carts with items from independent stores like IGA and Foodland. This trend was highlighted by Doug Jones, CEO of Metcash, a company overseeing supermarket, food, liquor, and hardware supply. Jones noted that Metcash’s independent

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price

Senate Inquiry Targets Coles, Woolworths for Possible Price-Gouging

The Australian supermarkets Coles and Woolworths have been cautioned against raising prices before Christmas. This warning comes as they are set to face a Senate inquiry, a demand made by the Greens.  The inquiry, announced by Greens senator Nick McKim, aims to investigate these supermarkets’ price-gouging allegations. McKim emphasised the importance of the inquiry in

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Self-Service Checkout

Woolworths CEO Addresses Self-Service Checkout Concerns

Woolworths Group CEO Brad Banducci recently addressed concerns over self-service checkouts in a customer email. He countered the belief that these checkouts reduce employment, asserting that Woolworths has more staff than ever, including 5500 new Personal Shoppers for online orders. Banducci’s update follows discussions about whether Woolworths and Coles would revert to only manned checkouts,

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supermarket

Victorian Farmer Protests High Supermarket Prices, Abandons Million-Dollar Crop

A Victorian farmer, Ross Marsolino from Natural Earth Produce, has publicly expressed his frustration with major supermarkets over their high pricing for fruits and vegetables. Marsolino, who grows zucchinis, tomatoes, and eggplants in Victoria’s Goulburn Valley, shared his grievances in a widely shared social media video. He explained his decision to abandon an 80-acre zucchini

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self-checkout

Australian Supermarkets React to UK’s Shift from Self-Checkout

Australian supermarket giants Coles and Woolworths have responded to the recent decision by British retailer Booths to largely eliminate self-service checkouts from its stores. Booths announced the removal of these facilities from 26 of its 28 stores, prompting a discussion about the future of self-service technology in the retail sector. Woolworths emphasised the importance of

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supermarket plastic

Supermarkets Charge More for Unpackaged Produce, Undermining Plastic-Free Efforts

Customers seeking to reduce plastic waste by purchasing unpackaged fresh produce are being penalised with higher prices, according to a new survey, supermarkets charge a higher per-kilo price for fruits and vegetables not wrapped in plastic. The survey, conducted by the Australian Marine Conservation Society with volunteers across 180 supermarkets nationwide, revealed that a staggering

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supermarket trends

Diverging Supermarket Trends Amid Economic Challenges

The leader of one of the nation’s largest networks of independent supermarkets has observed the emergence of a “two-speed” market. In this evolving landscape, some shoppers are opting for store-brand and discounted items, while more affluent households are selecting higher-priced groceries and premium meat cuts. The primary factors driving this division in the $135 billion

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robbery supermarket

Top Strategies for Preventing an Armed Robbery at a Supermarket

Supermarkets are vulnerable to armed robberies due to the accessibility of cash and valuable goods on hand. However, with proper planning and implementation of security measures, these incidents can be prevented or minimised. Here are some top strategies for preventing an armed robbery at a supermarket: 1. Invest in High-Quality Surveillance Systems: Installing a state-of-the-art

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Coles Woolworths

CHOICE Awards Coles and Woolworths with Shonky Honors

Consumer advocacy group CHOICE has publicly criticised Coles and Woolworths, two major supermarket chains, for taking advantage of the current cost-of-living crisis. This rebuke was made as part of CHOICE’s 18th annual Shonky Awards, which aim to highlight the most subpar products and services identified by the organisation over the past year. The recipients of

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