Kath Chan, Author at IndiHub

Woolworths Launches New Checkout Experience

Supermarket giant Woolworths is introducing a “new front-of-store experience” that promises to revolutionise how Australians shop for groceries. As automation becomes more prevalent, Woolworths is launching a series of hybrid stores that combine self-serve and manned registers, catering to changing customer preferences. With a growing trend towards smaller, more frequent shopping trips, Woolworths recognises that […]

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Outdated Recycling Claims on Food Packaging Violate Consumer Law

News / Kath Chan

Australia’s food packaging industry, including major supermarkets like Woolworths, Coles, and Aldi, may be violating consumer law with outdated recycling claims. This warning came from the Australian Packaging Covenant Organisation (APCO) in a recent email. APCO emphasised the need for businesses to remove claims that soft plastics can be recycled through now-defunct schemes. The email

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Coles Narrows Gap with Woolworths, Leads in Key Categories

News / Kath Chan

According to a recent survey of supermarket suppliers, Coles has significantly closed the gap on its rival Woolworths. The Leah Weckert-led group had a substantial trading period in the final quarter of the 2024 financial year. The latest survey from UBS analysts found that in June, Coles led in 15 out of 26 sub-categories, including

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Tucker Fresh IGA Kinross Triumphs with Triple Win at National Awards

News / Kath Chan

Tucker Fresh IGA is excited to announce its remarkable triple win at the IGA National Retail Excellence Awards, hosted by Metcash last night. The Kinross store achieved a clean sweep, earning the titles of IGA National Retailer of the Year, IGA National Large Store of the Year, and IGA National Large Grocery and GM Department

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Drakes Groceries Now on DoorDash in SA and QLD

News / Kath Chan

Shoppers in South Australia and Queensland can now use the DoorDash app to order groceries from Drakes Supermarkets, an independent grocery retailer. To mark this new service, first-time Drakes customers will enjoy a 30% discount on orders over $50, up to a maximum discount of $20, starting from July 19. With 46 Drakes stores now

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Coalition’s Divestiture Plan Fuels Supermarket Duopoly Debate

News / Kath Chan

The Coalition is being criticised for allegedly engaging in cheap politics by threatening to dismantle Australia’s supermarket duopoly. Aligning with the Greens may seem questionable, but it highlights how political interests can sometimes converge at the extremes. The Coalition is tapping into deep-seated frustrations within farming communities and small businesses about the overwhelming power of

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Supermarket Chains Could Be Broken Up For Price-gouging

News / Kath Chan

Peter Dutton’s approach to business, whether in energy or retail, demonstrates his Liberal instincts for market intervention. Influenced by the Nationals, the latest policy from the Coalition aims to break up large retailers like Bunnings, Coles, and Woolworths. Dutton’s rhetoric emphasises taking a tough stance against big retail, but these Australian companies are minor players

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Gippsland Jersey Dropped by Coles

News / Kath Chan

A small Victorian milk company, Gippsland Jersey, faces a major challenge after supermarket giant Coles removed its products from 65 stores. This decision comes after the company refused to provide Coles with a bigger profit margin. Starting next month, Gippsland Jersey milk will be available in only about 16 Coles supermarkets across Victoria. This leaves

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Police Hunt for Armed Robbers After Four Supermarket Hold-Ups

News / Kath Chan

Victoria Police are actively searching for a group of criminals responsible for a string of robberies at four supermarkets across Melbourne’s south-east on Saturday afternoon. According to police, three men armed with knives assaulted store workers and stole cash and cigarettes. They then escaped in a white Mercedes, believed to have been driven by a

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Coles Limits Egg Purchases Amid Bird Flu Outbreak in Victoria

News / Kath Chan

Responding to the outbreak of bird flu at five farms in Victoria, Coles Supermarkets have taken proactive steps by enforcing a purchasing limit of two cartons of eggs per customer. This measure is not only addressing the supply chain disruptions but also ensuring that more customers can access eggs, thereby maintaining a sense of normalcy

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IGA Supermarket Owner Uses Facebook to Shame and Stop Shoplifters

News / Kath Chan

In the quiet town of Dubbo, a supermarket owner has taken a bold stand against shoplifters, using social media to seek justice. Ben Ashcroft, owner of Ashcroft IGA, has turned his store’s Facebook page into a powerful tool to deter thieves, leading to some remarkable outcomes. Ashcroft IGA, with thousands of online followers, has become

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Trust in Coles and Woolworths Plummets Amid Price-Gouging Allegations

News / Kath Chan

Australians’ trust in Coles and Woolworths has plummeted, according to Roy Morgan’s latest quarterly rankings. Woolworths, which had been the top trusted brand since May 2020, has dropped to the 34th position, following accusations of price-gouging alongside rival Coles. Coles has suffered even more, plummeting a record-breaking 221 places to become the ninth least trusted

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Jones Retail Group: A Legacy of Excellence and Community Commitment

News / Kath Chan

Founded three decades ago by Tyrone and Leanne Jones, Jones Retail Group has grown into a powerhouse in Southeast Queensland’s retail grocery sector. The couple has successfully expanded their family business, diversifying its offerings and establishing a strong market presence. With family values at its core, Jones Retail Group is dedicated to employing local talent

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Author name: Kath Chan

Woolworths Launches New Checkout Experience

Outdated Recycling Claims on Food Packaging Violate Consumer Law

Coles Narrows Gap with Woolworths, Leads in Key Categories

Tucker Fresh IGA Kinross Triumphs with Triple Win at National Awards

Drakes Groceries Now on DoorDash in SA and QLD

Coalition’s Divestiture Plan Fuels Supermarket Duopoly Debate

Supermarket Chains Could Be Broken Up For Price-gouging

Gippsland Jersey Dropped by Coles

Police Hunt for Armed Robbers After Four Supermarket Hold-Ups

Coles Limits Egg Purchases Amid Bird Flu Outbreak in Victoria

IGA Supermarket Owner Uses Facebook to Shame and Stop Shoplifters

Trust in Coles and Woolworths Plummets Amid Price-Gouging Allegations

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