Aldi Australia has expanded its trial of self-serve checkouts from 10 stores in NSW to being tested south of the border.
A major change is coming to German supermarket Aldi, with a trial being expanded into Melbourne for the first time.
Aldi first introduced a trial of six to eight self-serve checkouts last year in 10 stores across
NSW to see how customers would respond.
The response has been a mix of positive and negative, with some eager to no longer have to wait in queues and others annoyed at “having to do the work” of scanning their own goods.
Now the trial has expanded into Melbourne, according to the Herald Sun.
It’s understood the machines will accept card only payments.
News.com.au has contacted Aldi for comment.
When the trial was first announced at the end of May, Aldi Australia’s store operations director Robert Eichfeld said initial feedback was “overwhelmingly positive”.
“Shoppers also commented that they enjoyed the choice and appreciated the convenience of having a quick and easy option when only shopping for a few items,” he said.
“Since self checkouts entered the Australian grocery sector, we’ve been watching with keen interest the convenience they provide customers as well as the value and efficiencies they drive for business.”
A spokesperson added at the time it was a quick and convenient way for people to shop and a national rollout would be based on the trial.
The move brings the German supermarket in line with other grocery stores such as Coles and Woolworths, some of which have conveyor belt checkouts and large self-serve areas.
Extracted from News.com.au
