Woolworths has received widespread praise for an unexpected act of generosity, surprising shoppers who had to restock their fridges after recent power outages.
Chantelle, the creator of Fat Mum Slim, shared on Facebook that she had received a $10 voucher while shopping at Woolworths. She was curious whether others had received one, as a staff member had simply handed it to her without explanation. She described the moment as unexpected and uplifting, sparking a discussion about whether the initiative was nationwide or only for areas affected by the cyclone.
Woolworths later confirmed that the gesture was in response to ex-Tropical Cyclone Alfred. A spokesperson stated that the supermarket wanted to thank customers for their patience during store disruptions and had distributed e-Gift Cards over the weekend as a token of appreciation.
Other customers shared similar experiences of kindness. One recalled that on Christmas Eve, a Woolworths team member had paid for their entire grocery bill. Another reminisced about Bunnings hiding large plastic eggs around the store, with vouchers inside, creating a fun scavenger hunt for shoppers.
Many customers expressed how much these small gestures meant to them. One person became emotional after receiving a voucher while shopping on Christmas Eve, while another appreciated the financial relief after replacing food lost due to power outages. Some shoppers were simply surprised, with one saying they were given a gift bag filled with skincare products without explanation.
These acts of generosity from Woolworths have resonated deeply with customers, showing that even small surprises can bring joy and relief during challenging times.
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