Does your Supermarket have a Digital Marketing Strategy?

In an increasingly online world, the importance of a digital marketing strategy is undeniable.

Digital marketing is the term given to all forms of online marketing. This can include things such as email marketing, loyalty programs, paid ads, or any number of other strategies for reaching your customers on their phones or computers.

What are the benefits of digital marketing?

The more frequently your brand is able to get in front of potential customers, the more likely they are to convert into sales. Digital marketing helps do this in a variety of ways:

  1. Increase brand loyalty with frequent communication through email, SMS, and paid search advertising.
  2. Ensure that you’re targeting the right audience through segmentation and categorisation techniques. This allows you to communicate more personally to build relationships with your customers.
  3. Accurately measure results so that you know what to do more of and what to reduce. Digital marketing carries a variety of analytical tools that will help you to better understand your customer base and ensure that you’re marketing directly to them.

And that’s just for starters. Digital marketing is an absolute must for any petrol station that is attempting to get a leg up on its competition.

But how exactly does it help to accomplish this?

Strategies for supermarkets

Supermarkets that are able to harness the power of digital marketing are able to get an advantage over their competition through a variety of practices:

  1. Loyalty programs are one of the best ways to reward your customers for their continued business and encourage them to come back time and time again.
  2. Email marketing platforms keep your brand in front of customers between fill-ups and remind them where to go when the time comes.
  3. Paid search advertising allows you to show up in front of customers at a time when you know that they’re looking for a solution like yours.

These practices help supermarkets to capture customers in all stages of the sales process.


A digital marketing strategy is a must for any business that wishes to succeed. Supermarkets are no different. By implementing an online marketing strategy, businesses are able to establish a better, stronger bond with their customers and ensure that they are building a loyal base.

No matter what, it’s imperative that supermarkets adapt to the presence of the internet and work within it. For some, the task can be daunting but the good news is that you don’t have to do it alone! At IndiHub we can provide help and advice on your digital marketing including social media and as a IndiHub member you even get a free website!

No matter how you go about it, make sure to not miss this important piece of any business. For more information contact us.

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