Coles has reported a significant 30% increase in e-commerce sales as it continues enhancing its app and website, aiming to offer customers a more personalised shopping experience.
In the 53 weeks leading up to June 30, Coles recorded $3.7 billion in online supermarket sales, a notable rise from the $2.8 billion achieved during the previous year. Online sales now account for 9.4% of the company’s total sales, up from 7.5% the year before.
Throughout the year, Coles focused on improving the digital experience by cutting down wait times for Click and Collect services and introducing new features to its digital platforms.
Coles achieved $39 billion in annual sales, reflecting a 6.2% growth compared to the previous, slightly shorter financial year. On a normalised 52-week basis, this marks a 4.3% increase.
Coles also saw a 2.1% boost in profit, reaching $1.1 billion on a normalised basis. In recognition of its performance, the company declared a fully franked dividend of 32 cents per share, bringing its total dividend for the year to 68 cents per share.
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