Author name: Kath Chan

insurance

The Importance of Regularly Reviewing Your Insurance

Many small retailers take out business insurance and rarely think about it again, until something goes wrong. But as your business evolves, so do your risks. Regularly reviewing your insurance policies ensures you’re properly protected and not paying more than you need to. 1. Business Changes, Coverage Should Too Have you expanded your product range, […]

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Visa

Visa Unveils AI Assistant to Revolutionise Shopping

Visa has unveiled a powerful new AI-driven shopping assistant designed to completely streamline how consumers shop. From generating shopping lists to comparing prices, placing orders, and organising deliveries, the system handles it all – without the customer needing to lift a finger. The platform, named Visa Intelligent Commerce, is being built in collaboration with more

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darwin

Darwin Community Mourns Beloved Grocer After Tragedy

The Darwin community is in mourning following the death of local supermarket owner Linford Feick, 71, who was fatally stabbed after confronting an alleged shoplifter at his Nightcliff store, Territory Friendly Grocer, last Wednesday. Police arrested an 18-year-old man the same evening, who has since been charged with murder. Linford’s daughter, Joanne Feick, paid tribute

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businesses

The Benefits of Building Partnerships with Other Local Businesses

Independent retailers don’t need to face challenges alone. One of the most powerful ways to strengthen your business is by partnering with other local businesses. Collaboration can open new opportunities, expand your reach, and create a stronger presence in your community. 1. Expand Your Customer Base By partnering with a complementary business, you gain exposure

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tasmania

Tasmanian Supermarkets Push Back Against Calls to Lure Aldi

Independent supermarket owners in Tasmania are raising serious concerns about proposals to use taxpayer money to entice German discount retailer Aldi to the island. They argue that long-standing local businesses already provide meaningful competition to the major supermarket chains. The debate has emerged following a recent $30 million plan from the Greens, which includes $28

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soft plastics

Woolworths Expands Soft Plastics Recycling to 500 Stores

Woolworths is preparing to significantly expand its soft plastics recycling programme, aiming to have collection points in 500 stores over the next year. This move marks a major step in the supermarket’s effort to address Australia’s growing soft plastic waste problem and rebuild trust following the collapse of REDcycle. Currently, only 120 Woolworths stores are

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metcash

Metcash CEO Criticises Government Over Supermarket Pricing Debate

Metcash CEO Doug Jones has criticised the Albanese government for its stance on the supermarket industry, arguing that accusations of price gouging are baseless and politically motivated. He condemned the use of “inflammatory language” designed to sway voters and called it a “gross oversimplification” of supermarket operations. Jones took issue with Prime Minister Anthony Albanese’s

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price gouging

Supermarkets Push Back Against Price Gouging Claims

Fred Harrison, CEO of Ritchies supermarkets, expressed frustration over Prime Minister Anthony Albanese’s recent comments accusing supermarkets of “price gouging.” With over 50 years in the industry, Harrison believes such claims unfairly tarnish the sector and cause unnecessary stress for supermarket employees. Supermarkets, he argues, have become an easy target. He insists that Ritchies, like

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trolley

Woolworths Shopper Stunned by High-Tech Trolley-Collecting Robot

A Woolworths shopper was left stunned after spotting a robot assisting with trolley collection at a Brisbane supermarket, sparking speculation about the future of human trolley collectors. A viral video shared on social media shows the machine, nicknamed ‘R2-D2’ by the uploader, guiding a row of trolleys into a bay at Woolworths Richlands in Brisbane’s

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social media

Using Social Media to Drive Foot Traffic to Your Retail Store

For independent retailers, social media is more than just a place to post updates—it’s a powerful tool to connect with local customers and drive real-world foot traffic. When used effectively, it can boost visibility, increase engagement, and bring more people through your doors. 1. Share What Makes You Unique Use your social media platforms to

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supermarket

Supermarkets Reject Government Taskforce on Price Gouging

Major supermarket chains Coles and Woolworths have dismissed Labor’s pledge to launch a taskforce investigating grocery price inflation if re-elected. Coles stated that after a year-long inquiry, neither the government nor the Australian Competition and Consumer Commission (ACCC) found evidence of price gouging. They argued that rising costs in energy, labour, insurance, and logistics were

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Gnowangerup

Fire Erupts in Gnowangerup IGA

A fire that began in the electrical box of Gnowangerup IGA has spread into the roof, with emergency teams working urgently to contain the blaze and protect the town’s only supermarket. Emergency services were alerted at 1:24pm on Wednesday following a triple-0 call reporting the incident. Firefighters from Gnowangerup and Tambellup volunteer brigades are on-site,

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