Supermarket technology

Woolworths Shopper Stunned by High-Tech Trolley-Collecting Robot

A Woolworths shopper was left stunned after spotting a robot assisting with trolley collection at a Brisbane supermarket, sparking speculation about the future of human trolley collectors. A viral video shared on social media shows the machine, nicknamed ‘R2-D2’ by the uploader, guiding a row of trolleys into a bay at Woolworths Richlands in Brisbane’s […]

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U.S. Supermarkets Shift Focus from Self-Checkout to Customer Service

News / Kath Chan

At 6 p.m. in Trader Joe’s, Midtown Manhattan, there’s a long line wrapping around the store, reaching the escalator. All 20 registers are staffed by enthusiastic cashiers who raise paddles when ready for the next customer. An employee holds a sign indicating the end of the line, while another directs the queue through busy aisles.

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