Metcash

Lessons Learned from Metcash’s Digital Transformation Journey

In early 2022, when Doug Jones took the helm as CEO of Metcash, he encountered a digital transformation initiative that fell short of its promises. The ambitious project, dubbed Project Horizon, aimed to overhaul Metcash’s IT infrastructure, consolidating nine disparate systems into a single platform powered by Microsoft. However, what seemed like a dream quickly […]

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