Woolworths Praised for Generosity Amid Power Outages
Woolworths has received widespread praise for an unexpected act of generosity, surprising shoppers who had to restock their fridges after recent power outages. Chantelle, the
How to Handle Customer Complaints Effectively in Retail
No matter how well you run your independent retail business, customer complaints are inevitable. How you handle them can make the difference between losing a
Supermarket Industry Faces Intense Competition Amid Regulatory Scrutiny
Coles CEO Leah Weckert has highlighted the intense competition in Australia’s $120bn supermarket industry as it awaits a major regulatory review. Speaking at The Australian’s
The Power of Visual Merchandising in Retail
For independent retailers, the way you present your products can have a huge impact on customer engagement and sales. Effective visual merchandising doesn’t just make
AFGC Calls for Stronger Government Support to Protect Food Security
The Australian Food and Grocery Council (AFGC) is urging the government to take decisive action to protect the nation’s food security by providing stronger support
Coles CEO Calls for Greater Investment in Supply Chains Amid Rising Disruptions
Coles CEO Leah Weckert is urging governments to take the lead in strengthening Australia’s critical supply chains, which ensure the delivery of essential goods such
