Australia's Leading Membership For Independent Retailers

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Welcome to IndiHub!

The place where Independent Retailers come to grow their business.

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If you’re a supplier or service provider to the retail industry and have a great product or service, we would love to hear from you.

I'm an Independent Retailer

If you’re an Independent Retailer and would like access to our huge range of services, solutions and support, we would love to speak to you.

I'm a Supplier or Service Provider

If you’re a supplier or service provider to the retail industry and have a great product or service, we would love to hear from you.

I'm an Independent Retailer

If you’re an Independent Retailer and would like access to our huge range of services, solutions and support, we would love to speak to you.

Here’s what our Members have to say :

Latest from the blog

ACCC
News

ACCC’s Supermarket Report Released

The Australian Competition and Consumer Commission (ACCC) has released its final report on the supermarket sector, making 20 key recommendations to address competition concerns. The inquiry found that ALDI, Coles, and Woolworths rank among the most profitable supermarket chains globally, with their average product margins increasing over the past five

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CEQ
News

CEQ Invests in Price Reductions to Support Remote Communities

Community Enterprise Queensland (CEQ), a not-for-profit organisation serving remote First Nations communities, is investing an additional $500,000 in price reductions to ease cost-of-living pressures. Effective immediately until 1 July, this initiative ensures more affordable grocery essentials for those in isolated areas. All CEQ-operated stores across the Torres Strait, Cape York

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woolworths
News

Woolworths Praised for Generosity Amid Power Outages

Woolworths has received widespread praise for an unexpected act of generosity, surprising shoppers who had to restock their fridges after recent power outages. Chantelle, the creator of Fat Mum Slim, shared on Facebook that she had received a $10 voucher while shopping at Woolworths. She was curious whether others had

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customer complaint
Business

How to Handle Customer Complaints Effectively in Retail

No matter how well you run your independent retail business, customer complaints are inevitable. How you handle them can make the difference between losing a customer and turning them into a loyal advocate for your brand. Here’s how to manage complaints effectively while maintaining your reputation. 1. Listen and Acknowledge

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supermarket industry
News

Supermarket Industry Faces Intense Competition Amid Regulatory Scrutiny

Coles CEO Leah Weckert has highlighted the intense competition in Australia’s $120bn supermarket industry as it awaits a major regulatory review. Speaking at The Australian’s Global Food Forum, Ms Weckert suggested the Australian Competition and Consumer Commission (ACCC) report—expected soon—could introduce stricter regulations. These may focus on greater transparency in

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visual merchandising
News

The Power of Visual Merchandising in Retail

For independent retailers, the way you present your products can have a huge impact on customer engagement and sales. Effective visual merchandising doesn’t just make your store look good—it encourages browsing, enhances the shopping experience, and ultimately boosts revenue. Here’s how to get it right. 1. Create Eye-Catching Displays Your

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Get discounts and special pricing from suppliers and service providers, over 200 HR and Safety templates, policies and procedures, advice, mentoring, and consulting from industry experts and many additional benefits.

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