Navigating and Managing Hostile Customers

The ripple effects of the coronavirus pandemic are undeniable, notably, the amplified tension between employees and their customers. Such heightened strains can lead individuals to become irritable more rapidly. When mishandled, these negative interactions can lead to escalated stress, emotional fatigue, and potentially tarnish the reputation of your establishment. Moreover, this might adversely affect business, […]

Navigating and Managing Hostile Customers Read More ยป